Refund Policy
At Infused Tech, LLC, we stand behind the quality of our used electronics and want you to shop with confidence. If you are not completely satisfied with your purchase, you may return it within 30 days of the original purchase date, subject to the following terms and conditions:
Eligibility for Returns:
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The item must be returned in the same condition as received, including all original accessories, packaging, and any included documentation.
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Returns must be initiated within 30 days of the purchase date.
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The device must be free from physical damage, liquid damage, or modifications that were not present at the time of purchase.
Non-Returnable Items:
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Items sold as "Final Sale" or "As-Is" are not eligible for returns.
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Software, gift cards, and downloadable digital products are non-refundable.
Return Process:
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Initiate a Return: Contact our support team at info@infusedtech.co to request a return authorization.
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Ship the Item (if applicable): Customers are responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping service to ensure a successful return.
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Inspection & Refund: Once we receive the returned item, it will be inspected. Approved returns will be refunded to the original payment method within 5-7 business days.
Exchanges & Defective Items:
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If you receive a defective or incorrect item, please contact us within 7 days of delivery, and we will provide a replacement or issue a refund at no cost to you.
By purchasing from Infused Tech, LLC, you agree to this return policy. For any questions, feel free to contact us at info@infusedtech.co.